Meet Me! Núria Canals 

Núria Canals works at Stora Enso Barcelona Mill, where she is in charge of board sales to export markets. She has been with the company for 19 years and lives with her family near Barcelona.

How would you describe your job?
I handle sales of our WLC grades in some European and overseas markets. I take care of customer and market follow-up, offers, orders, complaints, control and end of month statistics. And between all of these tasks, I visit some of my key account customers. I am proud to contribute to recycling of paper and am always happy when we receive the blue containers from the streets of Barcelona and can process the recovered paper into excellent board material.

What does customer focus mean to you?
The most important think is to listen carefully to the customers in order to understand and identify their needs. We work closely with our customers and strive to build solid relationships. Another important point in the packaging business is that you have to understand the needs of brand owners and consumer trends – so going to the supermarket sometimes feels like a study trip.

What is best in Barcelona?
In Barcelona you can take the tube to the beach in the morning and in the afternoon you can drive to a mountain ski resort in only a couple of hours. The geographical location of the city is really excellent. In addition, the cultural and culinary scene has made Barcelona a happening place.

Text and photo: Sami Munter