Stora Enso’s Quality Policy 

Our goal is business excellence

Customer focus

We provide solutions for our customers and build the future together with them. Our actions are based on customer needs and expectations, and we look for customer satisfaction.

Performance

We create shareholder value by achieving challenging business goals. Our decisions are based on the performance measurements and analyses aligned with our strategy.

Responsibility

Stora Enso is a profitable investment for our shareholders. We promote sustainable development and create conditions for our employees’ well-being, safety and development. Each employee is responsible for the quality of his or her own work.

Emphasis on people

We provide an open and inspiring atmosphere in order to motivate, learn and use new skills, as well as to share best practices. We use tools of continuous improvement.

Focus on future

Our vision, mission, values, goals and balanced business strategy define our future. We target our vision by doing the right things right at the first time and by promoting mutual long-term commitments with the key stakeholders – customers, employees, suppliers, shareholders and the community.

We sustain a true competitive edge by evaluating and improving all the operations systematically. This is how we secure the profitability and competitiveness of Stora Enso.