At your service 

Customer support at the printing house

Stora Enso produces paper and board for customers with high expectations. They demand the right products with the right specifications just in time, and with excellent product performance regarding printability, runnability, converting, and optical properties.

Our R&D staff and technical customer service co-operate very closely to satisfy the customers’ specific demands and also to assist them in troubleshooting and problem-solving. At our experts’ disposal are substantial resources such as laboratories and pilot equipment for printing and web run studies, packaging product design etc. We also offer on-site support in the pressroom.

Stora Enso Timber's R&D customer support concentrates on new product and/or concept development projects together with customers.