Customers

How can we help you?

Do you want to know more about Stora Enso?

How can we help you?

Send us a message
Search for contacts here
Find a contact
Look for a job at Stora Enso.
Get a job

Not what you were looking for?

Visit our contact page and we'll help you.

We provide our customers with solutions to replace non-renewable materials with renewable alternatives. An increasing consumer demand for sustainability is encouraging companies and brand owners to provide renewable solutions that meet everyday needs.

Progress

Customer needs play an important role when we develop products, services, and processes. We identify these needs by exchanging expertise with our customers on various sustainability topics.

In 2020, our we continued to advance the circular economy and innovate new renewable solutions. For example, we published our Group-wide circular design principles. For more details, see our Sustainability report 2020.

By the end of 2020, 30 of Stora Enso’s mills were registered and active in the Supplier Ethical Data Exchange (Sedex). Sedex is a platform where we can share sustainability information with multiple customers in an agreed format and level of detail.

Stora Enso is also a member of the ethical supplier rating system Ecovadis. Since 2017, we have been included in the top 1% of industry supplier performers in sustainability.

How we work

Our expertise in renewable materials and products with high sustainability performance helps us meet the needs of our current and future customers. Our divisions have specific focus areas and products that cater to a broad range of customers.

We actively work with our customers to improve material efficiency and decrease the environmental impact of our products and related production processes. We are also one of the founding companies of the 4evergreen alliance, a European circular economy platform.

Stora Enso’s products covered by specific safety regulations and demands include food contact materials, materials for toys, packaging for pharmaceuticals, and construction materials. Our in-house product safety and quality control systems cover product development, raw material sourcing, and the manufacturing and delivery of products. We demand that our suppliers comply with our product safety requirements.

All our Packaging Materials mills and most of our Packaging Solutions mills are also certified according to recognised hygiene management standards. ISO 22000, FSSC 22000, and FDA product safety certificates issued to many of our units further ensure that we apply a systematic approach to food safety issues.

Many Stora Enso products are sold as FSC®1 or PEFC-certified, which signifies they have been produced using wood from responsibly managed sources, and that the entire journey of the raw material from the forest to the store shelf has been verified by a third party.

More than 90% of our Paper division’s own brands are covered by one or more recognised ecolabels, such as the EU Ecolabel, the Nordic Ecolabel, and the Blue Angel (Blauer Engel).

Our policies

The Stora Enso Code of Conduct provides a set of values, expectations, and ambitions related to Stora Enso’s approach to ethical business practices, environmental values, and human and labour rights. These values are applied wherever Stora Enso operates, and in all dealings with customers.

Opportunities and challenges

Policy developments, such as climate policies and circular economy requirements, set our pathway to the future. In the long term, we believe societies will increasingly choose to replace fossil-based and other non-renewable materials with renewable alternatives such as those offered by Stora Enso.

Quick links

Part of the bioeconomy, Stora Enso is a leading global provider of renewable solutions in packaging, biomaterials, wooden construction and paper. We employ some 23 000 people and have sales in more than 50 countries and our shares are listed on the Helsinki (STEAV, STERV) and Stockholm (STE A, STE R) stock exchanges.

  • YouTube
  • Facebook
  • Twitter
  • LinkedIn
  • Instagram
  • Pinterest