We strive to provide a safe and rewarding workplace for employees and contractors, and to be an attractive employer.
The Total Recordable Incident (TRI) rate is our group-level safety KPI. With our TRI rate at 5.0 in Q3/2018, our safety performance continues to move in the right direction.
A lost-time accident (LTA) is an accident that leads to the loss of productive work time of one or more days. This can mean delays to the work or the employee involved needing to be absent from work.
Stora Enso's key performance indicator (KPI) for leadership, the Leadership Index, measures employees' perceptions of their managers.The index is calculated based on our annual employee survey.Our target was to achieve an index of 80/100 by 2018.This target was reached ahead of schedule in 2016, with a Leadership Index of 80, and it further improved to 81 in 2017.The response rate to our employee survey remained high at 91% (90%).
Stora Enso's main occupational health and safety goal is to be an accident-free workplace. Encouraging a company-wide safety culture means that everyone is responsible for making every workday healthy and safe – from our top management and throughout the company. Safety management at Stora Enso is based on international standards such as OHSAS 18001, but our processes go beyond these requirements.
Responsibility for implementing each tool and programme in our units lies with line management, supported by local staff and OHS professionals.
Stora Enso's approach to safety extends to contractors, suppliers, and on-site visitors. We encourage everyone to give feedback and provide ideas on how to further improve safety. We also cooperate closely with our joint operations.
Leadership is a top priority for Stora Enso, as we believe it is the strongest driver behind company performance, wellbeing, and culture. Improving the performance and engagement of our employees is another priority for us. We care for all our employees and are committed to fully respecting human rights throughout our operations. All Stora Enso units are expected to work systematically to ensure that employees are treated with respect and fairness.
Stora Enso's transition into the renewable materials growth company requires nurturing the competencies and skills needed to meet future demands. Our operations are based in various locations with different challenges and opportunities. For example, some locations might have a shortage of skilled workers, whereas others may be preparing for a generational change in their workforce. Managing our opportunities and challenges responsibly, together with issues such as health and safety, requires systematic workforce planning and leadership.
Increasing public awareness of health and well-being issues helps us to further our employee health and safety agenda globally. In addition, digitalisation offers opportunities to make working conditions safer by using new applications and innovations. Promoting diversity can also help make us more competitive and innovative.
Our commitment to respect human rights covers all our operations, including our employees, contractors, suppliers, and surrounding communities.