For Stora Enso, complying with regulations is only the beginning. A culture of honesty, transparency, and ethical behaviour is key to our long-term success.
Stora Enso has developed an index that enables the monitoring and evaluation of employee perceptions of the work on topics covered by the Stora Enso Code, our Code of Conduct. The index is based on employee responses to related questions in our annual employee survey. In 2020, this index was 86. Our objective is to maintain the positive trend .
In 2020, a total of 86 reports received through Stora Enso’s various grievance channels were identified as potential non-compliance cases. Proven cases leading to disciplinary action, legal action, and/or process improvements were identified in 28 of the completed investigations. Based on our assessments, ten of the proven cases can be considered related to corruption and/or fraud. All of these cases resulted in employee dismissal or disciplinary process.
Our employees receive Stora Enso Code training, either through an e-learning tool, or through face-to-face training provided for those who do not have direct computer access. We aim to ensure that our new employees receive such training within their first month of employment.
Our employees are encouraged to report any suspected cases of misconduct or unethical behaviour. Stora Enso uses an external service through which our employees and external stakeholders can anonymously report potential noncompliance cases. Our joint operations Veracel and Montes del Plata each have their own local grievance channels.
Stora Enso operates in locations including high-risk emerging markets that offer good business opportunities but may also entail exposure to serious risks relating to corruption or fraud, for instance. Various governments and authorities have shaped effective legislation to combat corruption. These laws place high demands on companies’ controlling mechanisms, but they also help to build accountability and trust among stakeholders.
Digitalisation brings great opportunities for organisations but it also presents challenges regarding cybersecurity and the treatment of stakeholders’ personal data.
Our commitment to respect human rights covers all our operations, including our employees, contractors, suppliers, and surrounding communities.