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Stakeholder relations

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Open dialogue with our key stakeholders is crucial if we are to successfully identify stakeholder concerns, global trends, and market expectations.

Our key stakeholders

We consider anyone interested in our company a stakeholder. Our key stakeholder groups include:

  • Consumers
  • Customers
  • Employees
  • Forest-owners
  • Governments
  • Investors
  • Local communities
  • Media
  • NGOs
  • Partners and suppliers
  • Trade unions 


Stakeholder engagement and materiality

Open dialogue with key stakeholders is crucial to identify concerns, global trends and market expectations successfully and proactively. Stora Enso’s stakeholder engagement work is based on both structured and ad hoc interaction, as well as on regular surveys on topics such as customer and employee satisfaction and investor expectations. The company also obtains important information through formal grievance channels. Engaging with stakeholders on social media also supports us in understanding their opinions and concerns locally around Stora Enso’s units, as well as on a divisional and Group level.

Stora Enso acknowledges the concept of double-materiality in its sustainability strategies and reporting. Topics that are considered to present the most significant financial risks and opportunities for Stora Enso are highlighted: climate change, biodiversity and circularity. Stora Enso’s impacts on the environment and people are reported in both the strategy and the sustainability reporting section of the report.

In 2020, Stora Enso updated the materiality assessment for the Group’s sustainability topics, given the baseline for renewal of the Group’s sustainability framework and ambition during 2021. For more information, see Materiality 2020

During 2021, Stora Enso ran several workshops involving a broad representation from the company’s experts and management to update its sustainability ambition. The new sustainability framework highlights the materiality of climate change, biodiversity and circularity, which were also identified as the most material topics earlier. Read more about the new sustainability goals published in October 2020.

Stora Enso actively cooperates with prioritised non-governmental organisations (NGOs) and industry associations. The Group is involved in developing industry practices related to climate change, the circular bioeconomy, sustainable forestry, human rights and business ethics, as well as in the development of sustainability reporting and assurance. Examples of

In 2021, Stora Enso actively collaborated with international organisations including 4evergreen, Climate Leadership Coalition, FIBS, Global Business Initiative on Human Rights (GBI), Science Based Targets initiative, The Ellen MacArthur Foundation, The Prince of Wales’ A4S Accounting for Sustainability, The Prince of Wales’ Corporate Leaders Group (CLG), The Forest Dialogue (TFD), Transparency International, UN Global Compact, We Mean Business Coalition, World Business Council for Sustainable Development (WBCSD), World Green Building Council and WWF.

More information on stakeholder engagement and materiality can be found in the Annual Report 2021.

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